Terms of Service

Agreement to Terms

By accessing the website prowash.llc, requesting a quote, hiring Inman ProWash LLC for services or communicating with us by phone, email or text message, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

Inman ProWash LLC is a professional pressure washing and exterior cleaning company operated by Mike Inman in Lexington, Kentucky, serving residential and commercial properties throughout Central Kentucky.

Services

Inman ProWash LLC provides pressure washing, soft washing, house washing, roof cleaning, concrete cleaning, driveway cleaning, gutter cleaning, deck staining, commercial power washing and related exterior cleaning services. All services are performed by trained, insured technicians using commercial grade equipment and cleaning solutions.

Service descriptions, pricing examples and other information on our website are provided for general reference. Actual pricing is based on the specific scope, size, condition and accessibility of each property and will be provided in your individual estimate.

Estimates and Pricing

All estimates provided by Inman ProWash LLC are free and carry no obligation. Estimates are valid for 30 days from the date issued unless otherwise stated. We reserve the right to adjust pricing if the actual scope or condition of the work differs significantly from what was described or observed during the estimate process.

Accepted estimates and scheduled services constitute an agreement between you and Inman ProWash LLC to perform the described work at the quoted price.

Payment Terms

Payment is due upon completion of services unless other arrangements have been made in writing. We accept credit cards, debit cards and ACH payments processed securely through Square. A 3% processing fee may apply to credit card transactions where noted on your invoice.

Invoices not paid within 30 days of the service date may be subject to a late fee. Inman ProWash LLC reserves the right to suspend future services for accounts with outstanding balances.

Cancellation and Rescheduling

You may cancel or reschedule a service appointment at no charge by contacting us at least 24 hours before the scheduled service time. Cancellations made less than 24 hours in advance may be subject to a cancellation fee at our discretion. Weather related rescheduling is handled at no charge to the customer.

SMS and Text Messaging Terms

By providing your phone number to Inman ProWash LLC through our website, phone calls, text messages or in person, and by requesting a quote, scheduling a service or becoming a customer, you consent to receive text messages (SMS and MMS) from Inman ProWash LLC at the phone number you provide. You are not required to consent to receive text messages as a condition of purchasing any services from us.

Types of Messages

Text messages from Inman ProWash LLC may include:

  • Responses to your inquiries and quote requests
  • Appointment scheduling, confirmations and reminders
  • Job status updates including crew arrival notifications, progress updates and completion notices
  • Before and after photos of your completed service
  • Invoice delivery and payment reminders
  • Follow-up messages requesting feedback or reviews
  • Seasonal promotions, special offers and service reminders

Message Frequency

Message frequency varies depending on your level of interaction with Inman ProWash LLC. You may receive a single reply to a quote request, or multiple messages during the course of an active service project. Marketing messages are sent periodically and typically no more than four times per month.

Opt-Out

You can opt out of receiving text messages from Inman ProWash LLC at any time by replying STOP to any message you receive from us. You may also reply with UNSUBSCRIBE, CANCEL, QUIT or OPT OUT. After opting out, you will receive a single confirmation message and no further text messages will be sent to your number.

Opting out of text messages does not cancel any scheduled services or outstanding invoices. We may still contact you by phone or email regarding active services, appointments or billing.

Help

For help with our text messaging program, reply HELP to any message or contact us directly at 859-312-0704 or [email protected].

Costs

Message and data rates may apply. Inman ProWash LLC does not charge any fees for sending or receiving text messages, but your mobile carrier's standard messaging and data rates will apply. Please contact your carrier for details about your messaging plan.

Supported Carriers

Our text messaging service is compatible with all major US mobile carriers including AT&T, Verizon, T-Mobile, Sprint, US Cellular and most regional carriers. Carriers are not liable for delayed or undelivered messages.

Third-Party Messaging Platform

Our text messaging services are powered by Twilio, a trusted third-party cloud communications platform. Twilio processes your phone number and message content solely on our behalf to deliver and receive text messages. Twilio does not use your personal information for its own marketing purposes. For more information about how Twilio handles data, see Twilio's Privacy Policy.

We do not sell, rent, share or trade your phone number or personal information collected through our text messaging program to any third party for promotional or marketing purposes.

Liability and Disclaimer

Inman ProWash LLC carries $2,000,000 in general liability insurance coverage. Proof of insurance and certificates of insurance are available upon request.

While we take every precaution to prevent damage, pressure washing and exterior cleaning involve inherent risks. Inman ProWash LLC is not liable for:

  • Pre-existing damage to surfaces including loose or deteriorated siding, cracked concrete, rotting wood, failing paint or improperly installed materials
  • Staining or discoloration that was present before our service but became more visible after cleaning surrounding surfaces
  • Damage to landscaping, plants or items that were not moved or identified prior to the start of work
  • Results affected by weather conditions, surface age or pre-existing contamination that cannot be fully removed

If you believe our service caused damage to your property, please contact us within 48 hours of service completion at 859-312-0704 so we can inspect and address the issue promptly.

Property Access and Preparation

By scheduling services, you authorize Inman ProWash LLC and our crew to access your property to perform the agreed upon work. You are responsible for securing pets, moving vehicles from work areas and identifying any areas of concern or fragile items before work begins. You do not need to be home during the service.

Satisfaction Guarantee

Inman ProWash LLC stands behind the quality of our work. If you are not satisfied with any aspect of our service, contact us within 48 hours of completion and we will return to address the issue at no additional charge.

Intellectual Property

All content on the prowash.llc website including text, images, graphics, logos, videos and design is the property of Inman ProWash LLC and is protected by applicable copyright and trademark laws. You may not reproduce, distribute or use any content from our website without our written permission.

By sharing photos, reviews or testimonials with Inman ProWash LLC, you grant us permission to use that content on our website, social media and marketing materials.

Website Disclaimer

The information on our website is provided for general informational purposes and may be updated or changed without notice. While we strive to keep information accurate and current, we make no warranties or representations about the completeness, accuracy or reliability of any content on this site.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Commonwealth of Kentucky. Any disputes arising from these terms or our services shall be resolved in the courts of Fayette County, Kentucky.

Changes to These Terms

Inman ProWash LLC reserves the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Your continued use of our website or services after any changes constitutes acceptance of the revised terms.

Contact Us

If you have questions about these Terms of Service, please contact us:

Inman ProWash LLC
Lexington, KY {{address_zip}}
Phone: 859-312-0704
Email: [email protected]

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859-312-0704
859-312-0704